Frequently Asked Questions
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I offer individual coaching sessions as well as packages. Please see the about section of the website for further information.
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You can make an appointment for an introductory call on my appointments page. For anything else, you can use the contact page to get in touch with me.
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I have almost completed Accredited Diploma in Transformational Coaching, with Animas Centre for Coaching. Accredited by the ICF (Level 2), the EMCC (Senior Practitioner), and the Association for Coaching, the programme meets the highest international standards of coach training and professional development.
I am also working towards an ICF Associate Coach credential.
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You can reach me anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Coaching is not a regulated profession, meaning there is no legal obligation for coaches to have any training or qualifications – anyone can call themselves a coach. However, I have chosen to undertake a rigorous, internationally accredited training programme, and voluntarily choose to be bound by the ICF’s code of ethics.
I also attend supervision sessions with a qualified coach supervisor on a regular basis.
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People bring all sorts of issues to coaching. I have coached people on career choices; relationship and family conflicts; managing the inner critic; self-confidence; parenting, including parenting children with additional needs; work-related issues such as management, leadership, starting and growing a business; and many more.
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That’s OK. We can use our first session to help you work out what you would like to achieve with coaching. And we can recontract at any point – that is, if you change your mind about what you want to get out of our engagement, or if something comes up that feels more important, urgent or useful, we can absolutely change course and address that instead. As long as you are happy that you are getting benefit from the sessions, and we are clear about what we are trying to achieve, then I’m more than happy to work with you on that.
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You won’t be. I love to coach, and if you find having the space and support to work through something useful, then it’s a good use of my time.
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I like to try to keep coaching appointments to Monday, Tuesday and Wednesday, where possible, though I can flex to a degree. I am based in Amman, Jordan most of the year, and therefore my timezone is GMT+3 (so 3 hours later than the UK and 2 hours later than western Europe in the winter, and 2 hours and 1 hour later respectively in the summer). I don’t work Friday or Saturday as Jordan has a Sunday-Thursday work week.
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Maybe! If you can’t find a time that works for you, feel free to reach out to me at coaching@katekumaria.com or using the contact form on the website.
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No. I am happy to act as an accountability check in sessions, if that’s something you feel would be helpful, but I don’t currently offer between-session engagement. I am happy to help you work out what support you might need between sessions and how to make that happen.
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No. Acting as an advisor would be straying into mentoring or consulting, and I do not currently offer consulting or mentoring services. It is extremely unlikely that I will know better than you what you should do in any case.
Exceptions include questions about restaurant recommendations in the cities I’ve lived in, online fabric shops, and baking, but none of that is a paid service.
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I ask that you give me 48 hours notice if you need to reschedule your session. If you give me less than this and I am unable to fill the time, then my policy is that you will need to pay for that session/it will come out of whatever number of sessions you have remaining in your package. In the event of an emergency or unavoidable last-minute issue, please contact me as soon as possible and we can discuss options.
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I schedule an hour in both our calendars on the basis that we will have 50 minutes of coaching, and the remaining time covers any interruptions, lateness, technical issues, etc. I usually cannot extend sessions beyond an hour, so if you are late, you will lose the time.
If you are more than 15 minutes late without contacting me, I will treat it as a no-show.
In the event that I am late, I will either extend the session if that is possible, rearrange the whole session to a time that suits you, or, if you prefer and it works for both of us, offer you a shorter session and compensate you for the lost time either by extending a subsequent session or offering you a partial refund.
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If you are unhappy with the progress you are making and no longer wish to continue with coaching, then I will refund any sessions that you have not yet had, as long as these are more than 48 hours in the future. I do not offer refunds for sessions that have already taken place, nor for any sessions cancelled with less than 48 hours’ notice.
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It varies. Weekly and fortnightly are both common and seem to work well for many people. Monthly can also work well but may risk a loss of momentum – you will know yourself what is most likely to work for you. Sometimes it may make sense to have several sessions close together and then a longer gap before having additional sessions, for example to allow time for actions to lead to change, or for personal reasons (school holidays, moving house, work travel) – anything is possible and I’m happy to work with you to find a schedule that suits us both.
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Yes, our sessions are confidential and I will not disclose any information that you share with me unless required to do so by law. Coaching, however, is not a privileged relationship, so if you share with me that you have committed or are planning to commit a crime, or if I have grounds to believe that you may pose a risk to yourselves or others, then I will have an ethical and potentially a legal obligation to notify the appropriate authorities or health services.
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That is entirely up to you. I have a pre-coaching questionnaire which you may find it useful to look at prior to our first call – you are welcome to fill it out and return it to me, to use it to prompt your own thinking or whatever feels useful to you. Some clients also find it useful to do exercises around values or a wheel of life exercise ahead of the first session, but again, this is entirely up to you. I
f you would like to have exercises you can do between sessions, I have some resources I can share, but it is likely to be more useful for us to agree in our sessions what specific work you would find helpful to do between sessions rather than using something off-the-shelf.